Job description

TSG Support Technician with Driving
Pay Rate: $26.20/hr
Hours: 810:00 pm to 6:30 am, Wed - Sun
Location: Louisville KY 40219
Duration: 1 Year

Job Summary:

• Provides support activities in an assigned area.
• Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
• Assist users to resolve computer related problems such as inoperative hardware or software.
• Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support technology infrastructure.
• Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Requirements:

• Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
• Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
• Ability to work with minimal supervision.
• Highly organized and detail oriented; ability to prioritize daily tasks

Benefits: (employee contribution)
 Health insurance
 Health savings account
 Dental insurance
 Vision insurance
 Flexible spending accounts
 Life insurance
 Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Types: Full-time, Contract

Pay: $26.20 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Louisville, KY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)
• IT support: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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