Job description
Org Marketing Statement
Parker Hose Products Division is the leading manufacturer of rigid and flexible hoses, assemblies, fittings and crimping technology for both the industrial and hydraulic hose markets. We engineer components and systems for core applications, and a wide range of complementary products.
Position Summary
The Digital IT Technical Specialist (Level 1) is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments while focused on continuous improvement in support of the IT strategic vision and roadmap.
Responsibilities
- Technical support of an enterprise business resource planning (ERP) system
Stays abreast of new Digital and IT technological innovation/processes and researches the usage at Parker
- Understands business impact; Create and communicate decisions impacting the wider business, effectively managing internal and external customer expectations
- Documents standard work, guides and trains team members in technical business skills & processes
- Has a broad understanding of Digital and IT strategy across all functions and can assess impact within own area of responsibility. Interprets business requirements effectively that can translate to information technology solutions
Applies and leads continuous improvement initiatives to streamline and improve system efficiencies within the Enterprise solutions working closely with division/group on localized systems.
- Performs IT life-cycle management methodologies, including design, system analysis of complex technologies with considerable scope, development, testing, project management (goals and objectives) and change management
- Performs benchmark analysis and ROI on existing & new Digital and IT solutions in order to estimate, develop and manage departmental/project budgets and cost/performance analysis.
- Leads the development, implementation and delivery of solutions that address new business requirements, risk management and supports standardization across the business
Establishes methods to monitor and improve performance of systems and processes; Identifies deficiencies in IT systems/processes and recommends solutions / areas for improvement
Available to provide after-hours technical support as needed
Qualifications
- 4-year University / College Degree or significant technical certifications
- Five or more years' experience in Information Technology
- Seven or more years' experience in mainframe development and processing using COBOL, CICS, TELON, JCL, VSAM, RACF, Endevor
Excellent written and verbal communication and collaboration skills
- Ability to maintain professional and strong relationships with business partners, contactors, and stakeholders
- Experience in Agile methodologies and can apply those processes to everyday work
- Experience in security best practices and compliancy requirements for area of expertise
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov).
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