Job description
CUSTOMER SERVICE REP
1ST SHIFT
7AM-3:30PM
Pay Range $18.00 - $20.50
Full time position with benefits
Location: Santa Fe Springs, CA (in office)
Revco - Black Stallion, a Bunzl company, is a leading manufacturer of PPE to the welding, industrial, oil & gas and electrical utility markets. We pride ourselves on our unique, innovative products and high level of customer service that our customers have come to expect. We are looking for a dedicated individual to join our Customer Service team. The Customer Service Representative works in a fast-paced, customer focused team environment and is responsible for several customer-oriented tasks. The Customer Service Representative will answer customer inquiries via phone and email and successfully process orders in Sage 100.
* Monday - Friday, No Weekends *
Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.
At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.
Responsibilities:
- Answer inquiries from distributors, end-users, and manufacturer representatives.
- Enter and expedite orders as required.
- Investigate customer problems and/or complaints to successful resolution.
- Maintain relationships with both internal and external customers with exceptional service.
- Function as a liaison between customer service and other departments in the company to address customer needs.
- Work effectively in a team environment to meet business goals and objectives.
- Other duties as assigned.
Requirements:
- High school graduate or equivalent.
- Minimum of 2+ years of customer service experience with technical products.
- Sage 100 experience is a plus.
- Excellent verbal and written communication skills.
- Excellent detail-oriented customer service skills.
- Ability to effectively work in a Windows environment with experience in Outlook, Word, and Excel.
- Problem solver with the ability to multi-task using judgment and decision-making skills.
So, what are you waiting for? A new career awaits you with endless opportunities.
Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
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Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.
Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
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