Job description

Veterans Guardian VA Claim Consulting is seeking an Administrative Assistant to perform a variety of administrative and clerical tasks for our team

Responsibilities

• Answer and direct phone calls

• Manage veteran contacts through the SalesForce Customer Relationship Management (CRM) software to ensure proper notation of actions

• Organize and schedule appointments in the department calendar

• Demonstrate exceptional organizational and time management skills to effectively manage multiple team members they support

• Ensure proper documentation for each veteran client consulted by the Intake Team

• Develop and maintain multiple contact lists

• Provide general support to visitors

• Serve as the point of contact for internal and external clients

Qualifications

• Above-average phone presence - passing score of internal test required

• Computer competency - passing score of internal testing required

• Proficient in Google G-Suite applications

• Must have average or above-average typing ability - passing score of internal testing required

• Veteran or Spouse of Veteran preference - to aid with creating commonalities with clients

• Must develop a strong understanding of company history, policies, and familiarity with the responsibilities of each company department

• Quick recall and understanding of the Veterans Administration and Veterans Guardian VA Claim Consulting VA claims process

High School Diploma

1 – 2 years of administrative support experience

Excellent communication and organizational skills

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Pinehurst, NC 28374: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you a Veteran, spouse of a Veteran or spouse of an active duty service member or do you have military experience in your immediate family (not a disqualifying question)

Work Location: One location

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