Job description
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about
Zoom's Workstyles
.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
The Zoom team is looking for a Workplace Coordinator to help support the day-to-day operations for our Amsterdam office with a strong focus on process creation, creativity, and delivering happiness to all employees, customers and visitors!
This position is made for an energetic go-getter who doesn’t mind wearing multiple hats while taking on new challenges, taking on their own projects without supervision, and who will thrive in our fast-paced environment.
Please note this is on-site role
Responsibilities:
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Welcome employees, customers and visitors to the Zoom office at our reception desk, ensuring proper sign-in protocols are followed.
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Ensure parking spaces, workspaces and lunches are properly booked and provide metrics where needed.
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Responsible for the timely and proper handling of employee mail and packages and shipping and receiving when required.
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Responsible for programming access badges for all employees.
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Maintain and order office supplies, ensuring the office and reception area is well-stocked.
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Collaborate on planning and hosting of internal events and client visits (virtual and in-person), focused on delivering exceptional employee experiences in the workplace and virtually.
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Continuously evaluate and identify innovative ways to streamline and enhance service delivery to maximize customer and employee experience.
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Partner closely with property management, submitting work orders and escalating urgent onsite issues.
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Oversee daily janitorial staff ensuring office cleanliness is a top priority.
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Conduct multiple spacewalks daily for preventative maintenance, ensuring space is clean and clear of debris.
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Build continuous relationships with vendors including janitorial, electrical, HVAC, paint, carpet maintenance, plants, design etc.
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Help with set up and onboarding of new hires.
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Partner closely with onsite stakeholders (IT, Brand, Marketing, PX, Sales), supporting office needs, communications and program initiatives.
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Manage and respond to Zooms internal ticketing systems within set SLA’s.
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Oversee the Zoom snack and lunch Program, partnering with onsite catering vendors to ensure our employees are well fueled while managing a per person, per day budget.
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Help oversee day to day workplace operations to ensure office is running smoothly and efficiently.
Desired Skills and Experience:
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Minimum 2-3 years of experience working in a workplace, office management or facilities coordinator role, delivering top notch customer service and helping create an A class employee experience.
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Vendor management, furniture and preventative maintenance experience preferred.
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Organized self starter, ability to work independently, driving projects and tasks to completion with little direction.
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Experience with internal facility ticket systems and meeting SLA’s.
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Responsive and ability to adapt to an ever changing atmosphere.
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A natural host with the ability to provide excellent customer/employee service, host events, and build relationships with various stakeholders
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Energetic, outgoing and always willing to dive in where needed.
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Fluency in Dutch preferred.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at
careers@zoom.us
.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Explore Zoom:
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Hear from our leadership team
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Browse Awards and Employee Reviews on Comparably
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Visit our Blog
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Zoom with us!
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Find us on social at the links below and onInstagram
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View more jobs, sign up for job alerts and join our talent community.Visit the Zoom careers site.
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