Job description
CHI Mercy Health offers the unique opportunity to grow professionally in a supportive highly rewarding work environment and to satisfy your soul in the surroundings of a breathtakingly beautiful natural setting. More than 100 years after the founding of our organization the core values - Compassion Inclusion Integrity Excellence and Collaboration - that guide our interactions with our patients and each other remain the same. In the welcoming embrace of these nurturing communities you will feel immediately at home.
While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
Responsibilities
Shift: Days
Job Summary:
Under general direction, the Scheduler-Surgery Coordinator is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support, and communicates necessary information to patients and physicians regarding surgery scheduling.
Essential Duties:
- Maintain the surgery schedule, providing necessary information to patients and physicians.
- Coordinate, register and schedule appointments for patients according to availability.
- Conduct patient pre-certification on proper insurance approval for appointments and medical care.
- Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
- Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.
- Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.
- Schedule any necessary follow-up appointments, as directed by physicians.
- Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.
- Escalate non-routine issues to the practice manager or physician.
- Perform other duties as assigned by the practice manager or physician.
Qualifications
License/Certifications:
- None
Experience:
- 2 years related experience in a healthcare environment required OR current CHI Mercy Health employee
- Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.
- Demonstrate strong customer skills.
- Ability to provide clear and effective communication skills.
Education:
- High school diploma or equivalent required.
Pay Range
$15.49 - $21.30 /hour
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