Site Support Engineer

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful, and this is your chance to be part of the success story: we are looking for Site Support Engineer to join our Infrastructure Services Team.

About Cognizant Infrastructure Services

Today’s customers want seamless, intuitive and personalized experiences while they’re using products and services. The digital era is forcing companies like yours to transform through technology to stay relevant. Your business must be always-on and your infrastructure must predict change before it happens, to act fast and put a smile on the faces of users.

Cognizant is helping you prepare for the digital era, with infrastructure services that are transforming the face of enterprises. We can help your business maximize the potential of automation and a software defined data center (SDDC), by delivering services through a business-aligned Catalog model.

More information? Please visit

https://www.cognizant.com/cognizant-digital-systems-technology/infrastructure-services

About the Role

As a Site Support Engineer, the candidate will become an integral part of our customers daily site operations, where we will act as a first point of contact for IT issues, and we will work closely with our manufacturing teams and individuals to drive incident resolution forward.

To Support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues alone or as part of multi-vendor team.

Responsibilities Includes:

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations on new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing Inventory – Create Forecast for the upcoming months
• Shipment Tracking – Tracking vendor shipment tracking
• Shipping and Receiving – Shipping damaged/faulty OEM equipment’s and receiving replacements Handling Shipments and Vendor Equipment Deliveries.
• Managing technical documentation.

Qualifications:

• Has a Bachelor’s Degree in Engineering with specialization in Computer Science/Electrical and Electronics/Information Technology.
• Master’s Degree in Management would be a plus

What we offer:

• A competitive salary based on your qualities and experience.
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
• NS business card to cover your commute expenses.
• 25 days of paid holiday per year.
• A laptop and a smartphone.
• A pension scheme.
• Organization driven by technology – we have a tremendous technology backbone.
• Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see https://careers.cognizant.com/global/en/diversity-and-inclusion

Recruiter Contact Details

Please contact Megha Nagpal (Recruiter Cognizant Consulting) at Megha.nagpal3@cognizant.com or on +31-627155643 for an elaborate explanation of the role.