Job description

Description: Capital Women’s Care, full time Site Manager for dynamic Obstetrical and Gynecological office-based practice.

Location(s): Silver Spring, MD

Capital Women's Care provides total women's healthcare at the highest medical and ethical standards. This is a great opportunity to join one of the best OB/GYN practices in the area and a dynamic team. We are seeking an exceptional, highly motivated, skilled, and engaging professional to fill a Site Manager position in our OB/GYN practice.

Pay & Benefits: Commensurate with experience. In addition to salary, the benefit package includes paid major holidays, vacation/sick time, health & dental insurance, and 401(k)

This is an excellent opportunity for an experienced health care professional wanting to join a dynamic team. As the largest OB/GYN group in the Mid Atlantic area, Capital Women's Care is a 150+ group of OB/GYN's located throughout Greater Washington, DC, Northern Virginia, and Maryland.

We are seeking a full-time highly skilled and experienced Site Manager to oversee the medical office operations at a multi-site, high volume OB/GYN practice.

Candidate's Minimum Qualifications:

• Bachelor’s Degree OR Minimum of 5 years of demonstrated senior practice management
• Proven ability to supervise, train, motivate, and evaluate new and current staff with a goal to create and support an engaging and positive workplace
• Experience with advanced medical billing systems, medical coding, and medical terminology
• Knowledge of NextGen Enterprise Management and Electronic Health Record System a plus
• Demonstrated leadership ability and exceptional organizational, interpersonal and communication skills, with the ability to perform well in stressful situations
• Ability to utilize software, spreadsheets, word processors, ADP WorkforceNow, and Microsoft Office is required
• Current demonstrated competence and an adequate level of current experience, documenting the ability to provide services at an acceptable level of quality and efficiency.

Summary of Responsibilities:

• Implement and enforce policies and procedures for the practice; audit records to ensure compliance with company policies and procedures
• Identify and resolve patient satisfaction and patient flow issues; develop and implement programs to monitor and improve patient satisfaction
• Participate in the recruitment, training, and orientation of new employees
• Develop monthly staff schedules, review/approve staff time and attendance in ADP WorkforceNow
• Create monthly provider schedules and templates
• Conduct performance evaluations, improve morale, motivate team, and address performance and disciplinary issues, including hiring and firing
• Monitor inventory of office supplies, medical supplies, and equipment
• Assure cash drawer is balanced; prepare and make daily bank deposit
• Identify community marketing opportunities and engage staff in marketing strategies
• Coordinate and provide professional development opportunities and events
• Prepare weekly and monthly operational dashboards; participate in weekly calls with all Practice Administrators to review performance dashboards
• Resolve and approve billing holds originating at the site; understand accounts receivable and accounts payable
• Ensure compliance with Federal and State employment regulations, OSHA, HHS, and labor laws as directed by the Human Resources department
• Coordinate facility and equipment maintenance and other vendor services as needed
• Ability to step in as a medical assistant or secretary if needed
• Will work directly with practice partners and report to the CEO.

Required Skills, Knowledge, and Abilities:

• Excellent verbal and written communication skills.
• Ability to document clinical services efficiently and effectively.
• Ability to review patient medical charts for relevant history.
• Commitment to remain up to date with clinical standards of care and related advances in the field.
• Flexibility in responding to day-to-day clinical service demands and responsiveness to needs/inquiries of colleagues.
• Ability to work effectively with colleagues in a team environment and to collaborate with professionals across a variety of disciplines.
• Ability to consistently maintain and convey a positive attitude and excellent customer service skills in service delivery.

Additional Responsibilities may include:

• Set high standards for clinical quality, compliance and excellence, and model the company's core values of outstanding patient care.
• Coordination, scheduling, and collaboration with team members.
• Other duties as assigned.

Equal Opportunity Employment:
CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

Job Type: Full-time

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Silver Spring, MD 20910: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Preferred)

Work Location: In person

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