Job description
At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.
Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.
The Radisson Seattle-Tacoma, is looking for looking for an energetic individual for our Food & Beverage team as a Server (AM).
This is a minimum wage position at the payrate of $19.06 per hour plus tips and a $500.00 sign-on bonus, with benefits including 401k, health benefits, and more. Sign-On bonuses are paid out after your 90th day of employment.
Key Responsibilities
Provides food and beverage service to guests in the restaurant:
Provides guest with overview of menu choices
Takes guest’s order – provides explanation of menu as appropriate
Prepares order for presentation to guest
Replenishes water
Makes and pours coffee for the customers
Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
Cleans tables, chairs and floor area
Resets table quickly
Polishes silver and folds linens
Assists service team as necessary to meet and exceed the guests’ expectations
Sets up beverage stations for appropriate shift by brewing coffee and setting out condiments, as appropriate
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills
Minimum one year restaurant serving experience, preferably in an upscale high volume environment
Must meet minimum age to serve alcohol based on applicable state law
Knowledge of local, state and federal liquor laws and regulations
Thorough understanding of safe and perceptive service
Excellent customer service and verbal communication skills
Ability to do basic math and handle cash
Ability to work with Point of Sale systems
Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
Able to work a flexible schedule as there would be a mixture of day and evening shifts, including weekends and holidays
Physical Demands
Ability to transport up to 50 lbs occasionally through a crowded room on a continuous basis throughout the shift
Ability to stand for long periods of time
Ability to hear with 100% accuracy with correction
Ability to stand and exert well paced mobility for an eight (8) hour shift
Ability to lift, pull, push up to 70 pounds on an ongoing basis
Must be able to squat, bend, kneel and twist on an ongoing basis
Occasional lifting of up to 50 pounds
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.
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