Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

Works on course and training module development projects in support of and in development of effective and engaging training course content. Creates engaging, effective, and interactive training materials. Conducts analysis, designs and develops instructional approaches and/or strategies to meet training requirements. Delivers training to employees directly or indirectly and mentors others.

Responsibilities

• Design and develop technical experiential learning solutions that support adult learning standard methodologies, address needs identified in a job/task analysis, drive behavior change, and improve performance of Equinix Technicians and Engineers

• Work with internal subject matter experts to create accurate, effective training content

• Translate sophisticated information and ideas into intuitive, engaging, and effective explanations

• Gain a solid understanding of the various functional and technological product areas of Equinix

• Build and maintain valued relationships with key stakeholders and external vendors

• Design interactive courseware, video, augmented/virtual reality that appeals to international audiences

• Apply various modern authoring tools to rapidly build enjoyable, positive learning experiences that are interactive, effective, and technically functional

• Develop instructionally sound knowledge, skill, and job performance-based assessments

• Closely partner and collaborate with cross-functional teams to continuously improve existing learning programs based on the latest research in adult education.

• Meet all milestones and deliverables by deadlines; when delays do occur, work with the team to estimate, monitor, adjust, and proactively communicate revised deadlines as needed.

• Mentor Jr Instructional Designers and Regional Trainers on best practices in instructional design and enablement solutions.

• Help to shape the ongoing strategy and mission of the technical training programs

• Follow Equinix branding guidelines and standards to ensure content is professional and consistent with corporate look and feel for internal audiences.

Qualifications

• Demonstrated progressive related work experience in technical training, instructional design, technical writing (or equivalent combination of transferable experience and education)

• Deep experience designing and developing learning programs across delivery mediums and content types (mobile learning, e-learning, video, gamification, virtual learning, live simulation, and live classroom)

• Demonstrated experience working in a constantly evolving, project-driven environment with design sensibility when creating all instructional materials

• Proven track record to independently apply logic and imagination to arrive at the best solution to a problem is a must

• Working knowledge and application experience using Articulate 360, Adobe Creative Suite (Premiere, Captivate, InDesign, Illustrator, Photoshop), and other industry benchmark applications and online multimedia authoring tools

• Be a creative visionary and have strong visual acumen to design illustrations and animations relevant to a technical audience

• Knowledge of learning experience design and design thinking principles

• Experience applying Agile or LEAN project management practices to the design and development of training

• Experience leading project teams and running cross-functional programs

• Experience editing and writing content that will be translated into other languages

• A strong attention to detail (grammar, spelling, syntax, diction, and punctuation)

• Experience developing performance measures and tracking quality and turnaround time

• Bachelor’s Degree or equivalent experience required; Master’s Degree in Instructional Design or Technical Writing is preferred

The targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $89,000 to $142,000

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $82, 000 to $130,000

• Colorado, Nevada, Rhode Island: $74,000 to $118,000

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

More details about our company benefits can be found at the following link:
https://equinixbenefits.us.newsweaver.com/icfiles/201/1002910/1057118/1171391/921bc962bf0e0352cb2d6c93/equinix%202023%20oe%20ebook_rev122022%20-%20final.pdf

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.