Senior Director Site Reliability Engineering - Remote
Job description
Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life's best work.(sm)
Combine Fintech and Healthcare, two of the fastest-growing fields on the planet, with a culture of performance, collaboration, and opportunity and this is what you get – leading edge technology that is improving the lives of millions. Here, innovation is not about another gadget; it is about providing advanced, state-of-the-art payment solutions to help those we serve be healthier, happier, and more productive.
About Us:
Careers at Solutran®, a subsidiary of UnitedHealth Group®, offer a unique and exciting opportunity to create large-impact, market-leading payments, and financial technology innovations, while delivering on the mission of improving the health and wellbeing of tens of millions of Americans.
Our industry-leading S3®payments platform is integrated at 35,000+ retail locations and supports some of the largest benefits and rewards programs in the world by offering value to consumers and directing the spending of funds to approved health-enhancing products and services. This advanced technology has led to Solutran’s rapid ascent to market leadership in healthcare benefits and has broader applicability across numerous other industries.
As a FinTech powerhouse, Solutran team members enjoy a culture of performance and collaboration, along with the resources and technology of a Fortune 5 company that comes with being a part of the UnitedHealth Group family of businesses. Our teams work in close partnership with the largest and most forward-thinking companies in America including Aetna, Anthem, CVS, General Mills, Kroger, UnitedHealthcare, Walmart, Walgreens and more. Learn more about our latest innovations at www.solutran.com.
Positions in this function direct responsibility for overall operational reliability of all of Solutran's products, especially the S3 Payments Network. This leader will own our architecture, observability, monitoring, alerting, incident management, and resiliency capabilities, through Solutran's own SRE team while partnering with Optum Tech's centralized capabilities of data and technical operations. The role requires relentless prioritization of impactful projects, making data-driven decisions, and investing in automation to drive payment network availability to 99.999%.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Ensure the reliability, availability, and scalability of our payments network by continuously improving our systems and processes
- Lead and manage a team of SREs to deliver high-quality and scalable services
- Develop and implement best practices for SRE, including monitoring, incident response, disaster recovery, and capacity planning
- Collaborate with cross-functional teams to drive technical strategy and improve customer experience
- Develop and maintain relationships with key stakeholders, including customers, partners, and vendors
- Drive innovation by staying up-to-date with the latest technologies and industry trends
- Communicate technical information to non-technical stakeholders and translate business requirements into technical solutions
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field
- 10+ years of experience as an SRE, software engineer, or infrastructure engineer
- 5+ years of experience either managing teams or operating as a technical lead
- 5+ years of experience with large scale (at least 10 TPS/RPS/QPS) distributed systems experience
- Hands-on experience with at least two of infrastructure monitoring, service observability, system monitoring, incident management, or resiliency
Preferred Qualification:
- Payments industry experience
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
California, Colorado, Connecticut, Nevada, Washington or New York City Residents Only: The salary range for California, Colorado, Connecticut, Nevada, Washington or New York City residents is $142,300 to $273,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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