Job description
The Job
As a Sales Support Representative International Sales at stichd it is your responsibility to manage the complete order process and offer optimal service and support to our partners and sales force. Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability.
Your Mission
- Ensure excellent services and support towards our partners and the sales team on a high service level;
- Monitoring the order process and make sure products are delivered following customer agreements;
- Analyzing and monitoring sales- and turnover results of your client portfolio and identifying commercial opportunities to Sales;
- Constantly optimizing the ways of doing business and pro-active for (new) opportunities;
- Liaising with multiple internal departments to support the processes;
- Coordinating bi-annual sample processes;
- Being a sparring partner for Sales and suggest, identify, inform, and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc.;
- Managing Accounts Receivable and Accounts Payable;
- Managing complaints;
- Support Sales team in planning and preparing sales meetings with international accounts;
- Digitally traveling to visit markets, customers and be present at International Sales Meetings;
- Creative streak for flagging and creating Marketing opportunities together with the Sales and Marketing Team.
Your Talent
- Bachelor’s degree in Business Administration or an economics/sales related field;
- Commercial experience developed in the Retail world or Fashion industry with a minimum of 3 years in a comparable position;
- Fluent written and verbal communication in English;
- Knowledge of International trade conditions, incoterms, export procedures and documentation;
- Strong operational skills, and experience with complex processes (SMU’s, Inco terms).
- Strong and positive team player with a solution focused approach and a high-quality standard of execution and delivery;
- Affinity towards digitalization;
- Proactive and problem solving, eager to learn, self-starter, self-aware and self-confident, not afraid to speak up, hands-on.
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