Job description
Overview:
Our Exceptional Benefits Plan includes:
Responsibilities:
eeo/mfdv
Job Summary: Manage lighting and electrical projects under the supervision of an Account Manager.
Our Exceptional Benefits Plan includes:
- Supportive & Friendly Culture
- Manage national accounts for Fortune 500 companies
- Medical, Dental, Vision coverage options
- Flexible Spending & Health Savings Accounts
- Wellness Screenings
- Life Insurance
- 401k with Employer Contribution
- Short/Long Term Disability
- Generous Paid Time Off program
- Career Growth Opportunities and Career Mapping
- Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), and Various employee discount offerings from our Vendors
Summary: Stratus is one of the nation’s largest brand implementation companies. We are made up of 1,100+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life!
We deliver versatile solutions for some of the nation’s largest and most recognized brands. From signage to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.
Responsibilities:
- Receives project assignments from Account Manager
- Manages lighting or electrical project work order from start to finish using all available systems, including but not limited to the ERP, Trackers and 3rd Party Customer Required sites
- Manages site audit data; enter and prepare Proposal and/or ROI Documentation.
- Communicates and/or escalates customer concerns as necessary
- Utilizes ERP and our Field Partner Management Group (FPMG) when necessary to help vet, find, and assign field partners
- Collaborates with Specifications Team (SPEC) to ensure appropriate costs and budgets are assigned to each lighting work order
- Collaborates with the Rebates Team to ensure all data points are submitted to the utilities to secure rebates for our customers
- Obtains and logs all work order related information including but not limited to surveys, drawings, customer approval, emails and other
- Communicates work order status to manager or directly to customer, depending on customer requirements
- Attend and/or lead customer conference calls or meetings as assigned by manager.
- Manages project through successful completion as defined by manager and/or customer
- Completes work order close out on a regular basis and submits invoice to customer with all required documents
- Manages project budget at or above required Gross Profit Margin guidelines and within proposed timeline
- Identifying and mitigating potential risks
- Performing quality control on the program throughout development to maintain the standards expected
- Making effective decisions when presented with multiple options for how to progress with the program
- Quickly resolves project issues using out of the box thinking to avoid unnecessary costs and/or changes to project timeline
- Creates and sends invoices and completion documents to the customer
- Creates and enforces scopes of work and rules of engagement for field partners to work from to ensure project success
Additional Duties
- Ensures all invoicing for Purchase Orders directly related to work orders are received and processed, including but not limited to: Material Orders, Surveys, Installation, etc.
- Communicates in a clear and professional manner, both verbally and written.
- Issue Purchase Orders for all project related costs including but not limited to: material distributors, field partners, and vendors (equipment rentals, dumpster rentals, storage, etc.).
- Handle multiple work orders simultaneously.
- Consistent reporting of project status to all pertinent parties including but not limited to - site location managers, vendors, management and customer corporate contacts.
- General project support as needed.
- Travel to client offices or project sites as needed.
Skills
- Computer Skills – Microsoft Project, Microsoft Office Suite (Access, Excel (Advanced Preferred – V-lookup & Pivot Tables), PowerPoint, Project, Word), ERP
- Ability to prioritize jobs based on urgency, customer expectations, importance
- Ability to maintain calm and focused under strict deadline and multi-tasking environments
- Customer service skills
- Organization and planning skills – written & verbal
- Good communication skills
- Flexibility in multi-tasking & workload management
- Team Orientation
- Decision Making and Problem-Solving Skills
- Lighting Knowledge is preferred, but not required
- Self-motivated
Education, experience, certifications
- Bachelor’s degree preferred
- 1-3 years’ project management experience preferred
Physical and mental demands
- Ability to work in a strict deadline driven environment
- Ability to complete all tasks associated with site audits
- Position may require working before or after regularly scheduled hours as business needs arise
Working Conditions
- Prolonged hours in front of computer
- Conditions applicable with different sites
eeo/mfdv
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