The Production Supervisor is accountable to lead the operation and personnel within a rotating shift environment. They are expected to understand what is necessary for the customer to meet the customers’ needs. The Production Shift Leader manages and oversees all shift operations in a manner that enhances the plant’s safety, engagement, cost, productivity, efficiency, quality, and customer service. This position is a development role for higher level Manufacturing Operations positions.

Responsibilities / Accountabilities include, but are not limited to:

• Lead operations and 25+ personnel assigned to rotating shift.
• Drive workgroup to proactively achieve zero injuries / safety incidents.
• Resource shift in order to safely meet production schedules.
• Maximize quality and quantity of product delivered to warehouse to satisfy customer needs.
• Minimize controllable costs.
• Sustain high levels of product quality, with a target of zero quality defects or complaints.
• Communicate expectations and hold team members accountable for delivering exceptional performance results.
• Foster an environment that promotes teamwork and inclusion.
• Maintain plant housekeeping expectations.

Reports to: Wool Complex Leader

Span of Control: Approximately 25 People

JOB RESPONSIBILITIES

Live the Safety stand, adhere to the safety responsibilities.

• Ensure employees completion of all required safety training.

• Lead execution of monthly team safety requirements – including completion of behavior-based safety observations, near miss reporting, safe work permits, safety meetings, pre-shift safety inspections, departmental inspections, etc.
• Educate and coach team members on safe operating procedures and behaviors, and provide reinforcement and feedback where appropriate to drive desired behaviors.
• Effectively communicate Owens Corning’s stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment at Owens Corning.
• Perform reporting and investigation of all safety incidents, driving to root cause and permanent resolution.

Achieve customer satisfaction and quality commitments.

• Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements.
• Ensure timely and accurate production to schedules in order to meet or exceed delivery to promise.
• Ensure operational procedures are followed to product specifications, and quality metrics meet customers’ needs.
• Perform root cause analysis with the involvement of operators on all quality issues and resolve.
• Train operators on problem solving skills, and coach through resolution.
• Participate in customer visits (both onsite and at customer locations) to better understand customer needs and requirements.

Lead and develop talent.

• Monitor and enforce all plant and corporate policies and procedures.
• Provide candid feedback on expectations and performance to all members of team on regular basis.
• Complete robust annual performance review with each team member.
• Actively lead and build effective work teams to increase plant performance and drive continuous improvement initiatives.
• Maintain documentation, track, counsel and execute coaching and corrective action when performance issues occur.
• Review, track and modify individual training plans based on individual and shift needs.

Achieve plant cost targets

• Leverage standard work to minimize variation and waste.
• Develop and implement productivity projects / programs to enhance processes.
• Drive waste out of operation.
• Utilize proper resourcing to meet cost targets.
• Execute role redesign, as required.
• Gather input from and engage all team members in productivity initiatives.

Execute administrative processes.

• Input and / or verify payroll records.
• Verify time and attendance reports.
• Solicit overtime when necessary to satisfy operational needs.
• Verify operational data in IPOP and SAP.
• Summarize and communicate shift results.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Associates degree preferred, preferably in Engineering, Science, Operations or Business
• Minimum 2 years (3 years preferred) of work experience in manufacturing, industrial, or related environment preferred.
• Minimum 1 year (2 years preferred) of leadership / supervisory experience required.

EXPERIENCE:

• Mechanical aptitude required
• Union experience preferred
• Experience utilizing computer programs

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to travel, as required (0 - 5%)
• Experience with Microsoft Office products
• Ability to build strong team alignment and communication
• Ability to coach and guide for results
• Leads through safety and corporate vision
• Possesses strong process and financial acumen
• Possesses strong change management skills
• Ability to effectively drive for results in a union environment

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