Fedcap, Inc., a Fedcap program, in New York, NY is looking to hire a full-time Orientation Facilitator to welcome new participants to our program. Are you friendly, personable, and customer service-oriented? Do you want an opportunity to put your passion for education to good use? Would you like to join a respected human services nonprofit that's passionate about serving its community? If so, please read on!

This teaching position in human services earns a competitive salary of $35,000 to $40,000 per year. We provide excellent benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. If this sounds like the right education opportunity to use your customer service skills, apply today to join our nonprofit!

ABOUT FEDCAP, INC.

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We provide a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being.

We are committed to making sustainable, high-outcome, and life-changing differences for the individuals and families we serve. Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

A DAY IN THE LIFE OF AN ORIENTATION FACILITATOR

As an Orientation Facilitator in human services, you're responsible for greeting, welcoming, and orienting new and re-referred participants to the program. Each day, you provide sector-based orientation and intake services to new participants, ensuring proper accommodations and flexibility for everyone. You manage a classroom of participants while maintaining a courteous and approachable demeanor as well as document classroom activity in our internal and external systems. When teaching daily instructional orientation sessions, you make sure to follow approved policies and procedures.

In addition, you provide information to all participants regarding our services, including employment services, vocational training, and educational services. You maintain a clear pipeline between our orientation participants and career coaches for easier access. When needed, you accurately provide eligible participants with metro cards and are quick to tackle any other tasks that come your way. Being in a position that uses your expert customer service skills and passion for education brings you great fulfillment and encourages you to put forth your best effort each day!

QUALIFICATIONS FOR AN ORIENTATION FACILITATOR

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• High school diploma or equivalent
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• 1+ years of experience in workshop or classroom facilitation
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• Experience working with public assistance recipients, those formerly incarcerated, and the economically disadvantaged
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• Demonstrated experience or knowledge of at least one employment sector cluster, including maintenance, security, food service, customer service, health care, social assistance, technology, construction, industrial, manufacturing, transportation, or warehousing
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• Covid-19 vaccination
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Do you have excellent verbal and written communication skills? Can you maintain a positive and professional attitude? Do you work well both independently and in a collaborative environment? Are you highly organized and detail-oriented? Can you effectively prioritize tasks while demonstrating good time management? If yes, you might just be perfect for this teaching position with our human services nonprofit!

WORK SCHEDULE FOR AN ORIENTATION FACILITATOR

This full-time teaching position in education with our nonprofit works during the day.

ARE YOU READY TO JOIN OUR HUMAN SERVICES TEAM?

If you feel that you have the right customer service and teaching skills for this education job with our nonprofit, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 10017