Job description
GENERAL POSITION SUMMARY :
Assist and support the Marketing & PR department with projects, events, and promotions that increase attendance and grow revenue and awareness for the Space Needle & Chihuly Garden and Glass across the department’s areas of focus (digital marketing, social media, food and beverage, campaigns, special events, and public relations).
This position supports the Space Needle & Chihuly Garden and Glass organization by exhibiting the following behaviors: integrity, professionalism, leadership, humility, respect, accountability, and team building.
PRIMARY FUNCTIONS :
- Assist with development and coordination of marketing events (i.e. Base 2 Space, Spring Bloom, Gather, Holidays, NYE)
- Coordinate and implement marketing programs
- Responsible for web updates and event listings
- Manage the Chihuly Garden and Glass membership program
- Assist with online travel agency partnerships, email marketing, social media content, clerical needs, and analytics reporting
- Track and update all business listings, respond to customer questions, and , monitor reviews
- Manage local concierge communications including, updating concierge webpage, responding to concierge inquiries, and hosting an annual concierge event
- Responsible for Space Needle and Chihuly Garden and Glass donations
- Show initiative by seeking out new marketing opportunities and finding ways to grow current programs
- Write effectively and develop messaging that works across multiple communication channels – website, social, media, print, etc
- Assist Marketing and Public Relations with media visits and implementing overall communications efforts via press, media, community relations, special events, print, electronic and social media, etc
- Interface with Guests online and on site, delivering top-notch guest service
- Research current trends in tourism to spark ideas for promotions, partnership, events, and social media. Assist with report monthly dashboard.
- Other duties as assigned
SECONDARY FUNCTIONS :
- Support all Marketing efforts
- Represent the Space Needle & Chihuly Garden and Glass as an active participant in the Seattle travel, art, and community networks
EDUCATION, EXPERIENCE AND SKILLS REQUIRED :
- Bachelor’s degree or equivalent experience
- Experience in marketing/advertising/hospitality/tourism preferred
- Technology savvy and proficient in Microsoft Office. Experience in graphic design a plus
- Experience with online media (specifically social media)Strong verbal, written, organizational, and interpersonal skills
- Professional, courteous, and polite manner
- Able to work flexible hours including evenings or weekends when requested (NYE is required)
- Self-motivated, creative and team oriented
- Conscientious in quality and guest service
- Able to lift and carry 35 pounds
- Able to stand for multiple hours at events
Full Time, Hourly Position
Pay Range: $23.00 - $29.80 / hour, Depending on Experience
Benefits include:
- Medical, Dental, Vision, Life, Long Term Disability
- 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
- Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
- Paid Personal Days (10 per year)
- Paid Time Off of 14 days / year based on working 2080 hours / year
- Tuition reimbursement of 50%, up to $2500 / year
- New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
- 25% discount for many purchases at the Space Needle (Retail, Food and Beverage, not applied towards alcohol purchases)
- Charitable Contributions / Matching Gift, up to $200 year
Paid parking or up to $250 / month towards an orca card
The Space Needle symbolizes the innovative and forward-thinking spirit of Seattle. Our Team Members reflect our inclusive city, diverse country, and multicultural world. As an equal opportunity employer, we make all employment decisions without regard to race, color, religion, age, sex, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, physical, or mental disability, military status, political ideology, genetic information, or any other status protected by local, state, or federal law. All Team Members and potential Team Members who apply for an opening will be considered without regard to these factors. We carefully screen applicants based on qualifications such as their training, education, skills, aptitude, experience, and previous work record.
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