Job description

Arzoie Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.

POSITION SUMMARY
This position is responsible for repairing and maintaining the hotel’s physical plant in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security.

ESSENTIAL JOB FUNCTIONS
Work Objectives
Perform routine maintenance throughout the property, to include painting, caulking, carpet/floor cleaning, etc.
Perform minor adjustments on HVAC systems, including the repair and/or replacement of air conditioning units.
Perform minor repairs and/or replacements of room furniture, fixtures, and equipment, including television sets, light fixtures, etc.
Perform all other duties outlined in the Company’s Preventative Maintenance Program.
Resolve work orders reported in a timely manner while Sensing and Responding to guestroom needs.
Clean and maintain the hotel’s exterior areas and public spaces, to include the swimming pool, parking lot, and all other aspects pertaining to the hotel’s overall landscape and curb appeal.
Protect Company assets by properly securing tools, equipment and supplies.
Report requests for major repairs to the Maintenance Supervisor and/or General Manager in accordance with hotel procedures.
Assist the General Manager in determining capital requests and monitoring existing contracts for capital projects.
Ensure proper usage and organization of supplies, tools, carts, and store rooms.

Guest Satisfaction
Announce presence and enter guest rooms in accordance with Company standards and procedures.
Smile, acknowledge and greet guests while in guest rooms or any other area of the hotel.
Respond to guest requests for immediate repairs.

Teamwork
Be available to work a flexible schedule.
Assist other employees in various assignments, such as collecting/delivering dirty linen to laundry, operating the hotel shuttle/van and assisting with laundry or housekeeping as needed.

Safety and Security
Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom and Blood Borne Pathogen regulations and other applicable state and local regulations.
Report and store lost-and-found items in accordance with hotel procedures.

MINIMUM SKILL REQUIREMENTS:
Must have basic working knowledge of plumbing, painting, HVAC, electrical and/or other general repair skills.
Ability to operate company issued hand-held electronic devices such as tablets as required for business purposes.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with different types of personalities.
Must have sound judgment and discretional skills and work with little or no supervision.
Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
Must be able to obtain valid, current and non-probationary driver’s license if required to operate hotel shuttle/van.
Obtain any locally required certifications.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS
Must be able to stand and sit for extended periods, often for a minimum of 2 hours at a time.
Must be able to frequently walk and climb/descend stairs approximately 50% of the time.
On occasion will be required to climb up and down ladders.
Must have general dexterity for firm and simple grasping of objects. Some tasks, such as the use of small repair tools, may also require fine dexterity skills.
Must be able to periodically kneel, reach, crawl and twist torso as needed to accomplish required tasks.
Must be able to push and/or pull approximately 60% of the time, to include when using a cart to carry linens, trash, tools, etc. or when operating equipment such as a lawnmower, pavement sweeper, wheelbarrow, etc.
Must be able to regularly lift and carry up to 65 pounds without assistance and a maximum of 140 pounds with assistance.

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Atlanta, GA 30324: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Maintenance: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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