IT Support Specialist

Full Time
Amsterdam
Posted
Job description

With over 98 million active users in 25 countries, here at Just Eat Takeaway.com, we're a global food tech company, connecting our customers from Bucharest to Brisbane with delicious dishes .Operating in a fast-paced, competitive industry, great customer service is a key ingredient in making us the first choice for food-lovers.

That's where you come in. You are the one who saves the day!

Binger of hardware. And making sure that everyone can do their job properly!

As our End User Computing Technician, you are a source of knowledge not only for the company but for your team too. Just Eat Takeaway.com is growing fast, we are welcoming tons of new colleagues and our offices are getting crowded! So, a skilled End User Computer Technician can't be missed. From preparing hardware for new colleagues to optimizing the office infrastructure and everything in between.

In your job, there is never a dull moment

Your job


Every day is different, but some things never change. You're approached by panicked colleagues who come to you with start-up problems. Their laptops aren't working and you need to calm them down: 'everything is gonna be alright!'. You make sure that they can start working as soon as possible. It's the middle of the month and as usual, you check the new hires, create accounts for them and prepare workstations (spoiler alert: nothing is unbreakable). After lunch with your colleagues, suddenly one of the team leads storms in: 'Nobody has connection to the internet anymore! Help!'. You ask 'Have you tried turning it off and on again?', laugh, and help out to get them back online.

  • End User Support
  • Providing 2nd line support to all Just Eat Takeaway.com offices in the world through chat, phone, video, call or in person
  • Setting up new hardware, maintaining hardware
  • Provide support for a large variety of software
  • Help with onboarding of new colleagues
  • Investigating and researching possibilities to improve the offices of Just Eat Takeaway.com (workspaces, meeting rooms etc.)

Your profile

  • Our team of IT Support Workspace is looking for a new colleague to support our growing business. Do you want to be part of a dynamic and international team? Then you're in the right place!
  • You are keen on being the best in your field and you want to help Just Eat Takeaway.com , Thuisbezorgd.nl and our other brands in their continuous growth.
  • Basic knowledge of Microsoft Windows Server
  • Basic knowledge of network protocols
  • Sound knowledge of various Client Systems, Microsoft Windows 10 and Apple macOS
  • Experience in maintaining network equipment (Routers, WiFi, Access Points)
  • Knowledge of in-house call center systems
  • Knowledge of Cloud platforms (Google GSuite and MS Office 365)
  • Knowledge of OpenVPN and Jira
  • You can describe technical information in an understandable way for all our stakeholders
  • You communicate fluently in English, Dutch is a plus

H er e is our offer

Here at Just Eat Takeaway.com, we offer our colleagues the chance to develop and grow alongside top talent in one of the world's leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success.

Diversity, Inclusion & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

More about us
Want to know more about our company vision, culture or career growth opportunities? Have a look on our careers site .

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