Job description
Soleo Health is seeking an Inside Sales Representative to work Remotely (USA). Join us in simplifying complex care!
What We Have to Offer You:
- Competitive Wages
- Flexible schedules
- 401(k) with a match
- Referral Bonus
- Annual Merit Based Increases
- No Weekends or Holidays!
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- HSA & FSA (including dependent care) options
- Paid Time Off
- Education Assistant Program
The primary responsibility of the Inside Sales Representative is to communicate with prescribers in designated therapeutic areas and other targeted clients with the goal of providing information and education on Soleo and Virtis products and services. This position conducts sales campaigns via telephone, email and fax to give the prescriber pertinent information regarding specific products and services and how to access those services from Soleo or Virtis, as well as offer follow up opportunities for the Company’s outside sales or commercial team. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within hospital, payor and manufacturer clients, provider and other community settings. Responsibilities include:
- Seeks out opportunities and leads direct sales campaign in concert with the Marketing department with targeted prescribers and other clients, collaborating with field sales and other commercial team members to achieve campaign sales goals
- Achieves designated call, email and fax expectations for assigned prescribers and clients with a focus on top targets, key influencers, and pipeline leads
- Responsible for identifying, ranking, prospecting, and developing key practices and hospital-based business relationships within targeted regional territory
- Works through sales escalations and communicates with offices about details impacting prescriber or patient experience
- Supports education and delivery of key messages and product presentations within initiatives (i.e., drug launches, etc.) designed to ensure territory meets performance requirements
- Forwards all sales leads to outside sales team or appropriate commercial team member for timely follow up purposes
- Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Clinical Pharmacy team
- Documents and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs
- Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff
- Obtains and manages prescriber communication preferences
- Nurtures and manages prescriber relationship to ensure trust and referral patterns
- Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication
- Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable
- Works collaboratively with area and regional sales leadership to achieve monthly, quarterly, and annual sales goals
- Bachelor’s Degree in Business, Marketing, Health Administration or Sales or the equivalent.
- Minimum of five (5) years health care experience, preferably specialty/infusion pharmacy or pharma manufacturing.
- Ability to establish strong business relationships internally and externally.
- Proficiency in analysis and management of market data to drive regional expansion, therapy lines and utilization.
- Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM.
- Strong verbal and written communication skills.
As a condition of hire, full dosage of the COVID-19 vaccination is a requirement for this position. Soleo Health will consider accommodation for disability/medical and/or sincerely held religious beliefs.
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo’s Core Values:
- Improve patients’ lives every day
- Be passionate in everything you do
- Encourage unlimited ideas and creative thinking
- Make decisions as if you own the company
- Do the right thing
- Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Infusion, Sales, liaison, travel, pharmaceutical, specialty pharmacy
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