Employment Type:

Shift:

Description:

SCOPE OF SERVICE/CUSTOMER:
Under direct supervision of the Cafeteria Coordinator, functions as part of the customer service team and assists in the preparation and serving of food for personnel and visitors. Performs a variety of related cleaning and stocking duties. Provides services for age groups from children to elderly.

Customers include: co-workers, patient's families/visitors, volunteers, physicians and vendors.

ESSENTIAL FUNCTIONS:
1. Demonstrates the Mission and Values of Mercy Medical Center.
2. Follows quantity guidelines when portioning salads and desserts. Helps assemble sandwiches. Assures all food appears attractive using appropriate garnishes.
3. Posts the daily menu, serves food to customers following portion control, keeps food adequately supplied and attractively arranged.
4. Checks and records hot food to ensure proper temperature. Notifies cook staff of any problems with food. Records refrigerator and soft serve machine temperatures.
5. Uses the Point of Sale System for customer transactions with accurate cash handling and record keeping.
6. Supplies night shift foodservice with attractive food items and keeps required records.
7. Organizes, records, sets up and delivers refreshments for hospital meetings and social events maintaining attractive presentation of food and professional personal appearance.
8. Maintains clean equipment and work area. Follows schedules for cleaning equipment and notifies leadership of equipment operating problems. Observes infection control practices at all times.
9. Performs other related duties as assigned.
10. Demonstrates activity to impact change within the department and with other departments.
11. Promotes and establishes effective relationships within the department, with other departments, physicians, and with hospital guest and clients.
12. Takes an active role in enhancing abilities to carry out job functions through personal and professional/job-related growth and development.

SKILLS AND ABILITIES REQUIRED:
1. Ability to read, speak and follow simple oral and written instructions.
2. Manual dexterity and motor coordination required to serve food, operate and clean equipment, read and use computer.
3. Must possess strong interpersonal skills and demonstrate the ability to effectively work with hospital employees and guests. Must demonstrate the ability to interact with others in a helpful and courteous manner.

WORKING CONDITIONS AND PHYSICAL DEMANDS:
1. Works in clean, well-lighted and ventilated environment.
2. Continuously (80% or more of work time) stands and walks.
3. Must frequently (21-50% of work time) reach for, lift and carry equipment and materials weighing up to 50 lbs.
4. Handles food under safe and sanitary conditions.
5. Job requires frequent (21-50% of work time) bending, stooping, squatting, climbing, kneeling, balancing, pushing and pulling.
6. Must have fine motor skills to grasp and manipulate.
7. Must be able to see at a near visual acuity level.
8. Must be able to speak and hear speech.

MINIMUM EDUCATION, LICENSURE, CERTIFICATION, AND EXPERIENCE REQUIRED:
1. High school diploma desirable, but not required.
2. Experience not required. Supervised on-the-job training is provided to reach normal productivity.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.