Job description

Will Fix It is seeking an INCREDIBLE Customer Service Representative that is known to set the standard for Customer Support and Quality Assurance. We have positions open for our 10:00am - 7:00pm schedule!

What we are looking for:

This friendly Customer Service Professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

• Minimum of two years of Call Center or Customer Service experience.
• Multi-line phone system experience a plus!
• Must have a GREAT phone presence, customer service-oriented attitude and share our passion for exceptional service!
• Willingness and ability to work evenings and rotating weekends. (Schedule: 10am-7pm)

What Will Fix It can offer YOU:

• Great hourly pay and opportunity for professional GROWTH
• Year-round work at a company with a NATIONAL presence!
• Medical, Dental and Vision Insurance options
• Company-paid HealthiestYou.com subscription – Teledoc service
• 401(K) with company match
• Life insurance, short term and long-term disability
• Flexible Spending Account
• Paid Time Off & Holidays

Preferred Credentials:

• Service-industry experience.
• Bilingual English/Spanish fluency.

Apply Your Skills to the Best in the Business. Join our winning team and apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

Will Fix It is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Type: Full-time

Pay: $33,000.00 - $41,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift

Work setting:

• In-person

Experience:

• HVAC or Plumbing Call Center: 1 year (Required)

Work Location: In person

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