Valley View is in search of a qualified Business Analyst III to assist our Information Technology team in support of our clinical applications. This is a full-time, benefited position.

GENERAL OBJECTIVES:

The Business Analyst III - Clinical Applications position participates with users/departments in analysis, interpretation, support and documentation of functional clinical/business requirements within clinical informatics and clinical application systems. Develops, educates, builds or advises on clinical solutions for users/departments based on business requirements throughout the system.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Has the patient and patient safety as a primary focus in all work being done within clinical informatics and clinical applications processes/systems.
• Work efforts are in alignment with the organizations and department goals.
• Leads users/departments in analysis, interpretation, and documentation of functional business requirements.
• Develops, builds or advises on solutions for users or departments based on business requirements.
• Performs analysis of computer information systems and clinical applications and identifying areas for improvement.
• May perform as a team leader for assigned projects, utilizing efficient project management skills. Provides timely communication to IT and Operations regarding project status, changes, or issues.
• Provides workflow assistance, troubleshooting, maintenance and support for clinical informatics and clinical applications.
• Provides consultation and education for staff, including providers, in areas of problem resolution and process improvement on issues related to workflow, documentation, and system utilization; attends user meetings as required.
• Facilitates design and restructure of clinical informatics and clinical application workflows in conjunction with clinical staff; workflows will focus on improving efficiencies, solving complex issues and incorporating quality initiatives.
• Shares knowledge with others in department on system functionality, business knowledge and technical skills.
• Remains current with the latest developments in technology and services related to IT.
• Makes build changes in clinical informatics and application systems as directed and approved by team lead or supervisor, following change management processes according to IT procedures and schedules.
• Creates/performs functional testing and coordinates user acceptance of testing prior to product release to assure applications are stable and ready for production.
• Leads and participates in the development of the product implementation plan, developing training documentation and materials, and provides Train the Trainer sessions as required.
• Educates staff, including providers, on issues related to documentation in software systems and the impact of this documentation on the system workflow.
• Provides project guidance and interfaces with analysts and application vendors to assure that systems are developed in conformance with documented specifications.
• Assists Technical Services in creating technical specifications and holding walkthroughs for all major systems changes.
• Provides timely communication to IT and Operations regarding project status, project scope changes, resource availability issues, schedule changes, and resolution of open issues.
• Provides 3rd tier support of clinical informatics and clinical application systems for users and coordinates with vendors for bug fixes/enhancements as needed.
• Participates in onboarding/training of new staff as directed.
• Proactively takes ownership of issues and escalates as necessary.
• Resolves problems in a professional, timely, and collaborative manner.
• Recommends changes in programs, routines and quality control standards to improve computer operating efficiency.
• Mentors others in department on system functionality, business knowledge and technical skills.
• Participates in downtime processes.

QUALIFICATIONS / REQUIREMENTS:

Education:

• Minimum: Associate Degree or equivalent (Preferably Nursing/Healthcare/Informatics/Information Technology/Engineering related)
• Preferred: Bachelor’s degree or equivalent (Preferably Nursing/Healthcare/Informatics/Information Technology/Engineering related)
• Preferred: Specialty certification in healthcare information technology (i.e. Certified Professional in Healthcare Information & Management System [CPHIMS], Certified Associate in Healthcare Information & Management Systems [CAHIMS] or Board Certified in Nursing Informatics, or equivalent)

Experience / Skills:

• Meditech 6.x and/or Athena system knowledge or similar EHR/EMR
• A minimum of 3 years healthcare business process/operational knowledge/acumen; system utilization; Electronic Health Record utilization
• A minimum of 3 years’ experience in clinical informatics, including: system implementation, support, maintenance, development & data analysis
• Advanced, detail-oriented documentation and training skills within the healthcare profession
• Advanced, detailed analysis and problem-solving skills
• Skilled in multi-tasking
• Flexibility to influence people throughout the system at all levels
• Customer service interaction experience while acting as primary liaison for vendors, contractors and project sponsors
• Strong knowledge and ability to lead and support project/program planning and management best practices
• Exceptional oral/written communication and presentation abilities to administration

SALARY RANGE:

• Starting rate dependent upon education, skill set, and experience
• Position salary range: ‎$62,860 - $92,430/year

BENEFITS:

Valley View offers a comprehensive benefit package that supports our employees' physical, emotional and financial health.

• Medical, Dental and Vision
• Annual Bonus based upon organizational and individual performance
• Flexible Spending Account (FSA)
• Generous Paid Time Off accrual
• Tuition Assistance
• 401(a) and 403(b) retirement plans
• Employee Assistance Program (EAP)
• Employee discount on Valley View Services
• Use of Sunlight and Aspen SkiCo day passes

Becker’s Hospital Review Recognizes Valley View as a Great Community Hospital in 2019

Valley View Hospital has been included in the 2019 list of great community hospitals Becker’s Hospital Review. Hospitals on the list are defined as a facilities with no more than 550 beds and recognized for their clinical quality, operational excellence and economic influence on the surrounding areas. Inclusion is also based on excellent outside rankings and ratings including IBM Watson Health 100 Top Hospitals, Leapfrog Group grades, CMS stars, and more.

As a 78-bed hospital that has maintained its independent, nonprofit status since 1955, Valley View was eligible for consideration on the list and ultimately selected by Becker’s Hospital Review for its Performance Excellence recognition by J.D. Power & Associates and its Top 100 Top Hospitals recognition by IBM Watson Health.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.

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