Job description
Client Coordinator (On-site) - Must be bilingual in Spanish & English
Available Locations:
Des Plaines, IL 60018
- 2nd Shift Option: M-F 3:15pm-11:45pm
- 3rd Shift Option: M-F
Carol Stream, IL 68188
- 2nd Shift Option: M-F 2:30pm-1:30am
- 3rd Shift Option: M-F 9pm-5:30am
The Client Coordinator is part of the Client Dedicated Delivery team and focuses on providing the client and associates with the Manpower experience. This role completes tasks within the Manpower Service Delivery process, such as order receipt and management, onboarding, associate management or client reporting and data reconciliation.
Key Job Functions:
- Successfully completes assigned site goals & objectives, meeting assigned KPIs per client requirements.
- Provide an exceptional candidate and client experience through quality of work and positive communication. Deliver on client SLA (Service Level Agreements) consistently.
- Build and maintain relationships with external stakeholders to ensure efficiency of processes.
- Manage associates’ day to day performance and associate relations. Provide client reporting and data reconciliation.
- Timely and compliant associate onboarding and new associate orientations.
- Other duties as assigned by Site Manager and/or as part of client requirements.
Experience Required:
● Language: Must be bilingual in Spanish & English
● Experience: 1+ years in administrative, customer service, retail, sales, and/or other fast-paced environment
● Education: High school diploma or equivalent
● Technical: Digital Literacy: desktop (e.g., MS Word and Outlook) and social (e.g., Twitter, LinkedIn) applications
Nice to Have:
● Education: Bachelor’s degree
● Experience: Previous experience in recruiting or workforce solutions
Are you energized by people, details, and a fast-paced environment? Then this role is for you. We are looking for candidates that enjoy multi-tasking and are motivated by meeting client objectives.
Our challenge to you - Leverage your strong critical thinking ability and exceptional organizational, time management, and problem solving skills to:
· Produce high quality client requested documentation
· Support recruiters and leadership with all back-end scheduling, candidate assessment, onboarding paperwork, and client documentation.
· Provide an exceptional candidate and client experience through quality of work and positive communication.
· Communicate verbally and written in a professional, logical and meaningful way while adhering to professional standards with respect to spelling, grammar and business writing.
We offer a rewarding work culture, a competitive compensation plan, and excellent training and resources to help you succeed.
If you are interested in joining one of Fortune’s World’s Most Admired Companies, then please apply today.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizationstransform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win.
Job Types: Full-time, Contract
Pay: $27.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you available for 100% on-site work?
Experience:
- Recruiting: 1 year (Required)
Language:
- Spanish & English fluently (Required)
Work Location: In person
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