Key Duties:

• Respond as a member of a two-person team to non-emergent behavioral health crisis. This will include mental health crisis, substance use disorders, and co-occurring disorders. Efficiently assess the crisis, divert to voluntary or less restrictive alternative treatment, and prevent hospitalization or incarceration. Mobile crisis intervention and stabilization services will be in varied environments in the community.
• Demonstrate effective de-escalation techniques, utilization of crisis intervention skills, conduct risk assessments, mental health evaluation and mental status examination for development of individualized safety plans and treatment recommendations to ensure client and community safety.
• Provide direct clinical and case management services to include safety planning, treatment recommendations, connection to housing and stabilization, transportation to voluntary services, facilitate the transition of care to on-going mental health support services and offer liaison support to individuals seen on a recurring basis that require short-term intensive case management.
• Collaborate with community providers, emergency rooms, evaluation and treatment facilities, and housing programs to provide holistic, patient-centered care and coordination of wraparound services. Develop and maintain working relationship with all community partners.
• Communicate on a regular and timely basis with supervisors, other staff, consumers, their families, community supports, and with professionals outside the agency.
• Exhibit well-developed skills in managing time, priorities, and paperwork; excellent written and oral communication skills. Must be able to work effectively in a team environment and the demonstrate the ability to collaborate effectively with external partners while abiding by all confidentiality laws and pertinent codes of conduct. Maintains clinical competency and resource knowledge required to meet changing consumer, community, and industry trends.

Physical Requirements & Working Conditions:

• Working conditions include both an indoor and outdoor environment.
• Requires manual dexterity, balance, eyesight and hearing.
• Incumbents in this position may be subjected to hazardous chemicals, adverse weather conditions, communicable diseases and possible verbal and physical abuse from hostile and disorientated persons, as well as those who may be under the influence of illicit drugs or have an undiagnosed/diagnosed behavioral health condition.
• Outreach and engagement may take place in locations not intended for human habitation.
• Ability to work days, evenings, weekends, and holidays. Specific schedule will be determined with direct supervisor.
• This position may drive a mobile unit vehicle or other vehicle (that is provided by the city).

WHY WORK FOR THE CITY?
The City of Tacoma offers a generous program of employee benefits:

• Outstanding working conditions and an exceptional quality-of-life environment.
• Medical coverage for eligible employees, spouses and dependents, including children up to age 26.
• Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.
• Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.
• Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.
• Personal time off.
• Paid holidays.
• A great pension plan.

City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

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  Demonstrate effective de-escalation techniques, utilization of crisis intervention skills and assist with the development of individualized safety plans and treatment recommendations to ensure person and community safety.
• Exhibit well-developed skills in managing time, priorities, and paperwork.
• Excellent written and oral communication skills.
• Must be able to work effectively in a team environment and demonstrate the ability to collaborate effectively with external partners while abiding by all confidentiality laws and pertinent codes of conduct.
• Maintains clinical competency and resource knowledge required to meet the changing trends among the people receiving services/supports, the community, and the industry.

Our City:
With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable.

When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny
http://www.cityoftacoma.org/
http://www.traveltacoma.com/

The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the application process, please contact the Human Resources office at (253) 591-5400 by 4:00 pm of the closing date of the job announcement. For questions regarding the position, please contact Aleesia Morales at AMorales@cityoftacoma.org.

QUESTION 1

This supplemental questionnaire will be used as a tool to screen applications prior to an in-depth look at your application materials. Do not refer to your resume in lieu of answering these questions. Any sign of deliberate misinformation or intentional exaggeration will result in disqualification from the hiring process and possible bar from future employment opportunities with the City of Tacoma. I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment.

Please indicate "Yes" to show that you have read and understand these instructions.

QUESTION 2

Which best describes your highest level of education?

QUESTION 3

Do you have a a master's or doctoral degree in mental health counseling or social work from an accredited educational program?

QUESTION 4

How many years of experience in substance use and mental health counseling?

QUESTION 5

Are you currently a Licensed Mental Health Professional or Licensed Advanced Social Worker as defined by WAC 275-55-100 or WAC 246-809 and Currently licensed by the State of Washington Department of Health RCW 18.225, WAC 246-809

QUESTION 6

Did you complete telemedicine training per RCW 43.70.495?

QUESTION 7

Please describe your experience working with high-risk populations, who have complex medical needs.

QUESTION 8

This role requires in-person interactions with patients who have psychiatric disorders and behavioral conditions. What skills and tactics would you use in your interactions with these patients?

QUESTION 9

What kinds of experiences have you had in relating with people whose backgrounds (ethnic, racial, special needs, cultural) are different than your own? What do you bring to this position that will contribute to a inclusive equitable workplace environment?

QUESTION 10

Are you multilingual (the ability to communicate in a language other than English)?

QUESTION 11

Please tell us how you learned about this job opening.

QUESTION 12

Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

* Required Question