PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The Administrative Coordinator reports directly to the System Director, Communication. They assist in the deployment and support of communications-related technology for PIH Health Whittier Hospital, PIH Health Downey Hospital, PIH Health Good Samaritan and PIH Health Physicians multiple clinic locations. Database management, inventory management, and training for Vocera and Stratus devices users. All new hire training and create training material for new hires at the campuses. They perform duties in which the end result relieves Communication Resources Director of many routines and some specialized tasks, along with being an adjunct to the Communication Leads, Communications Telephone Operator and On-Call Scheduler staff.

Required Skills

• Critical thinking and problem-solving skills to identify and resolve problems in a timely manner
• Analytical skills to collect and research data, problem solving to identify and resolve problems in a timely matter
• Excellent written and verbal communications, excellent organizational skills, and strong interpersonal skills
• Uses time efficiently and able to multitask
• Customer service oriented
• PC-based word processing software (preferably most current release of Word)
• Knowledge and ability to perform tasks with other office software (Excel, Outlook, PowerPoint, Access, etc.)
• Exercise sound independent judgement.

Required Experience

• Required:

  • High School Diploma or GED
  • 2-year experience in a healthcare setting
  • Experience in a Customer Service or an Administrative environment
  
  

  Preferred:

  • Bachelor’s degree, specializing in business administration, healthcare management, or similar areas.
  • Minimum of five years’ experience in an administrative or executive office.

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V